Arq Compliance Manager at ARQ leads U.S. compliance workstreams across BSA/AML, consumer financial protection, and banking requirements. Responsible for AML investigations, suspicious activity reporting, and embedding compliance into processes.
Responsibilities
Transaction Monitoring and Financial Crime Investigations: Review and disposition transaction-monitoring alerts; investigate unusual or potentially suspicious activity; and prepare well-supported SAR recommendations and escalation memos. Review sanctions, PEP, and other high-risk escalations, maintaining clear and audit-ready case documentation.
Consumer Compliance: Translate applicable U.S. federal and state consumer-financial laws, regulations and card-network requirements into practical procedures and controls. Provide guidance on customer communications, disclosures, marketing, complaints, disputes, error resolution and servicing practices.
Product Compliance Advisory: Advise Product, Operations, Legal and Engineering throughout product development and change-management processes. Identify compliance risks, define requirements, review proposed customer experiences and controls, and support the compliant launch of new products, features and partnerships.
Control and Process Improvement: Identify gaps and improve KYC/KYB, transaction-monitoring, sanctions-screening and regulatory-reporting processes. Use alert volumes, false-positive rates, QA findings and emerging typologies to recommend more effective and scalable controls.
Stakeholder Management: Support audits, examinations and information requests, and act as a day-to-day compliance contact for banking partners and internal stakeholders. Prepare accurate, audit-ready documentation and escalate material issues to Compliance leadership.
Office Policy: 3 days a week in our New York City offices.
Qualification
Hands-on alert disposition experience
Required
2-3 years in US financial crime or compliance operations at a fintech, bank, MSB, payments company, or a consultancy's practice
Hands-on alert disposition experience: transaction monitoring, sanctions screening, or KYC/CDD case review
Knowledge and ability to drive US consumer protection rules across the product offering
