Mid-Market Account Manager

Required

• You have experience in account management, expansions, renewals or a similar customer-facing role within a SaaS or subscription-based company.
• You focus on customers goals and how to generate value for the customer. You are a value based thinker and seller.
• Strong understanding of financial numbers, P Ls, retention, NRR, upsell, and cross-sell motions.
• Solid commercial awareness with the ability to link product value to customer outcomes.
• Skilled at managing a large portfolio and keeping accurate account data in CRM systems.
• Excellent communication, stakeholder management, and negotiation skills.
• Comfortable analyzing account performance data and forecasting renewals.
• Able to work cross-functionally and thrive in a fast-moving, target-driven environment.
• A good understanding of the digital advertising/search marketing industry – preferred.
• What’s in it for you?
• A competitive base salary ranging from $65,000 to $75,000 gross per year. This range doesn t include any variable pay such as bonuses, awards made under Trustpilot s equity program or other benefits.
• A range of flexible working options to dedicate time to what matters to you