As the Head of Forward Deployed Engineering at Assort Health, you'll build and lead the team responsible for turning our AI agent platform into production systems for our largest and most complex healthcare customers. Your team sits at the intersection of engineering, product, and customer success — owning the technical implementation of health system deployments, custom EHR integrations, and workflow builds that bring AI agents to life.

You'll scale the FDE organization from a small team to 10+ engineers, establish repeatable deployment patterns, and create the feedback loop that turns field learnings into platform improvements.

Scale the Forward Deployed Engineering team, including hiring, coaching, and developing a high-performing organization.

Own end-to-end technical delivery for our most strategic customers.

Partner closely with cross-functional teams to translate customer needs into scalable technical solutions and influence product roadmap based on field insights.

Establish deployment patterns, best practices, and internal tooling that enable the FDE team to move faster and scale more efficiently.

Drive the field-to-product feedback loop — identify patterns across implementations that should become platform features and work with product engineering to build them.

Be hands-on when it matters: lead technical discovery with strategic accounts, debug production issues, and set the technical bar for the team.

Head of Forward Deployed Engineering

Responsibilities

Qualification

Required

Benefits

Company

Assort Health

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