Sunsrce Technician at SunSource improves and facilitates the manufacture of hose, pipe, and gasket products. Responsibilities include providing technical assistance, developing manufacturing solutions, and overseeing manufacturing employees.
Responsibilities
Serve as an intermediary between sales and production personnel, providing technical assistance designed to promote product knowledge and to facilitate the overall sales process.
Work with existing and new customers, learn their end-use product requirements and provide/suggest innovative technical solutions to individual customer problems.
Develop technical solutions to product manufacturing issues. Improve and streamline the hose and gasket manufacturing process. Evaluate new tools in the manufacture of said products. Improve the current utilization of current tools/equipment, to include programming improvements of computer-controlled devices.
Facilitate the repair and ongoing maintenance of current equipment.
Work with Inventory Control regarding stock levels, obsolete inventory, etc.
Oversee employees engaged in the manufacturing process. Recruit/interview/hire employees as appropriate in order to meet customer demands. Evaluate individual employee’s job performance and provide constructive feedback as necessary.
Work with purchasing and management on the selection and purchase of equipment necessary to facilitate or improve the manufacturing process.
Train employees in the assembly/manufacture of products sold by UC. Consult with other branches in the training requirements of their employees. Prepare training documents and manufacturing/assembly procedures manuals for use throughout UC.
Attend and participate in company meetings, industry conferences and conventions as requested by management
Qualification
Company Computer SystemStandard Office Equipment
Required
Visit customer sites when necessary to troubleshoot problems and evaluate customer needs.
Company Computer System
Standard Office Equipment
Specialized equipment used in the manufacture of hose, pipe and gasket assemblies marketed and sold by UC.
Standard vehicles not requiring special licenses
College degree (technical-related field preferred) or equivalent experience.
Intimate understanding of the hose/pipe/gasket business and the specialized/technical equipment used to assemble/manufacture said products.
Specific knowledge and expertise with the “specific product” groups.
Possess effective written and verbal communication skills.
