You are an outcome-obsessed quality leader who builds the measurement, governance, and controls that help Huntress safely expand agentic security operations. You bring Candor to independent validation, making quality signals visible and actionable while keeping the focus on improving the security decision-making system, not evaluating individual analysts.

This role begins as a hands-on builder without an immediate team, but it is expected to grow into leadership of the QMS function. Over time, you will hire, coach, and manage the people responsible for extending quality across the security decision-making system.

Build and maintain the Security Quality Management System across agentic investigations and human-led investigations.

Establish sampling methodologies, review cadences, quality standards, and validation criteria for decisions, workflows, escalations, and remediations.

Independently review agentic investigation outcomes and compare agentic decisions with expert analyst outcomes to establish trusted human baselines.

Monitor decision quality, workflow effectiveness, behavioral drift, and recurring failure patterns, escalating significant risks before they affect customers.

Produce quality scorecards and reporting that explain accuracy, trends, confidence intervals, and operational impact to leadership and stakeholders.

Lead root-cause analysis and corrective-action validation, then turn findings into practical improvements with Analysis, Product, Engineering, and Security Operations.

Use AI tools to work faster and smarter on everyday analysis, reporting, and synthesis while applying sound judgment to validate outputs.

What You Bring To The Team:

You have 5+ years of experience building or managing quality, governance, operational excellence, or control programs, ideally in a security operations environment.

You have experience managing people, setting clear expectations, coaching performance, and building team capability.

QMS Manager

Responsibilities

Benefits

Company

Huntress

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