Vibe Client Experience Manager at Vibe to own VIP client experiences including executive dinners and bespoke activations. Manage venue selection, client gifting, and partner with sales on invitee targeting.
Responsibilities
Vibe is rapidly scaling its events strategy across every format, and client experience is a key lever in that plan. Our next Client Experience Manager owns the VIP layer of that strategy: executive dinners, bespoke client experiences, and standalone activations that sit outside the trade show floor. Reporting to the Director of Events and Experiences, you'll work alongside the teammate who owns trade show logistics and the teammate who owns pipeline and invitee targeting — while you own the experience itself: the venue, the room, the feeling a client walks away with. This role starts execution-focused and grows into building your own event series and VIP strategy independently. Three reasons this is a great next step: you set the standard for what "great" looks like at Vibe, the dinners and activations you run have a direct, visible line to pipeline, and no two weeks look the same.
Client Entertainment & VIP Experiences
Own the full lifecycle of executive dinners, from venue research through on-the-night delivery
Build a curated network of venues, restaurants, and private dining contacts across key US markets
Match client tier to experience, from an intimate dinner to a full activation, with the Sales team
Partner on invitee targeting to get the right guests into the right room
Create a client gifting program tailored to relationship stage and account tier
Trade Show & Event Hospitality
Design hospitality touch points at trade shows, including booth lounges and hosted happy hours
Source F&B, décor, and logistics vendors across multiple destinations at a consistent standard
Keep every touchpoint on brand, from the atmosphere down to the smallest detail
Coordinate on the logistics handoff so hospitality and operations run in sync
Qualification
3–5 years in hospitalityAt Vibe
Required
3–5 years in hospitality, luxury client experience, or event production, with high-end experiences delivered end to end
A track record of designing a memorable experience from scratch — not just executing a known format well
Deep knowledge of the US private events and VIP experience landscape — dinners, activations, bespoke experiences — especially New York and Las Vegas
Experience working alongside sales or account teams on client entertainment, with the professionalism to represent Vibe with prospects and clients
Vendor negotiation skills backed by existing supplier relationships in key cities
Comfort building process from scratch rather than waiting for one to exist
Willingness to travel for key activations and dinners
Preferred
Experience in B2B tech or SaaS event environments
Vendor network beyond New York and Las Vegas, in markets like Miami, Chicago, or LA
A track record of building an event series or VIP program from the ground up
At Vibe, we run on three values: Impact, Ambition, and Urgency. We tie every goal to a real business outcome, think 10x rather than settling for good enough, and move daily rather than waiting for perfect conditions.
You'll thrive here if you own outcomes without needing direction, default to action, and hold yourself to results, not effort.
This is a high-performance environment with high-performance rewards: you'll work alongside people who push you, with real ownership over hard problems in a market that's moving fast.
If that sounds like the best version of your career, we want to meet you.
