Own the safety and trust roadmap for Memo. Define what "safe enough to ship" means for each release, and hold the line on it.

Build the system-level safety case. Map failure modes across navigation, hardware, controls, task design, firmware, and user communications, and make sure each has an owner, a test, and a mitigation.

Work with engineering to define and track safety test coverage for every subsystem. Ensure firmware and software releases are validated against safety requirements before OTA.

Own data privacy for the product: what Memo records in the home, who can see it (including teleoperators), how long it's kept, and how users understand and control it.

Design how Memo behaves and communicates around kids, pets, and unexpected situations — stop conditions, warnings, recovery, and what the app tells users.

Set standards where none exist. Draw on adjacent industries (consumer durables, home fitness equipment, new category products, appliances) to build a safety framework fit for a home robot — without importing process that doesn't apply.

Run incident review. When something goes wrong in a home or the office, lead the investigation, root cause, and the change that follows.

Partner with product operations to turn real-home observations into safety requirements.

Define and track safety metrics: incidents per robot-hour, near-misses, test coverage by subsystem, time-to-mitigation.

What You'll Bring

3+ years in product, safety, or quality roles on physical consumer products people touch and live with — think new category products, home fitness equipment, power tools, kitchen appliances, or similar. You've shipped hardware into homes where the standards were thin and you had to set them.

Not required: automotive, aerospace, or medical device background. While this is nice to have, we're looking for judgment in lightly regulated spaces, not fluency in pre-existing regulatory frameworks.

Product Manager, Trust & Safety

Responsibilities

Qualification

Required

Company

Sunday

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