Engagement Manager

San Franciscofull timeOn Site

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senior

H1B: no

Flint The Engagement Manager at Flint owns 20 to 30 customer accounts, running pilots and experiments to drive growth from ad spend. The role involves hands-on management of Flint’s ads and page agents and collaboration with internal teams to deliver results.

Responsibilities

As an Engagement Manager, you’re the face of Flint to our customers and the voice of the customer inside Flint. We work with brands that spend millions on ads, and every one of them wants more growth from their ad spend. You’re the one who gets them there. You own a set of accounts from kickoff through renewal. You learn each business, set its strategy, run pilots and experiments hands-on in Flint’s ads and page agents, and walk marketing teams and executives through the results. You’ll know what’s working within days instead of months.
You’ll hear customers’ pain points first, and you’ll help turn them into new things our agent can do. Over time, the way you run your accounts becomes the way Flint runs growth for every brand we work with. You will report to the Chief Revenue Officer and work closely with the CEO, Sales team, Product, Marketing, and Engineering.
Own 20 to 30 customer accounts as their main point of contact
Run pilots from kickoff to readout and conversion, including setup, tracking, and success metrics
Build an account plan for each customer, covering goals, conversion, and what to test next
Work hands-on in each account, reviewing the agent’s landing pages, keywords, and ads before they ship
Design and read experiments, and explain the results to customers
Lead check-ins, readouts, and escalations with marketing teams and executives
Work with product, engineering, and sales to keep each account on track
Bring customer pain points back to the team, and turn repeated manual work into agent improvements and our engagement playbook

Qualification

Strong analytical skillsStrong client presenceStartup or founding experienceThis role may not be a fit ifYou prefer a fully defined process

Required

Experience owning outcomes for clients or a business, whether in management consulting, growth, an agent PM or deployment strategist role, or your own company
Strong analytical skills, from spreadsheet models to clear recommendations
Heavy use of AI tools and agents in your day-to-day work
Strong client presence, including presenting to executives and handling difficult conversations
Comfort juggling many priorities at once without things slipping
Based in San Francisco or willing to relocate

Preferred

Experience running paid search or paid social
Landing page testing or conversion rate optimization
AI workflows or tools you’ve built yourself
Startup or founding experience
This role may not be a fit if
You want to manage relationships without owning account strategy or working hands-on in the accounts
You prefer a fully defined process
You prefer to focus on one or two large accounts

Benefits

Vision
PTO
Equity/RSU

Company

Flint

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Source: ashby

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Engagement Manager at Flint · LumiJobs