Skydio Marketing Operations Manager at Skydio responsible for reducing friction in customer buying and sales processes. Leads campaign intake and execution, ensuring data quality and alignment across sales, marketing, and customer success teams.
Responsibilities
We’re looking for a sharp marketing operations leader who is strategic and tactical. You’ll be a trusted advisor to our go-to-market teams and help recommend and execute efficient and delightful customer experiences that increase our market presence and accelerate our pipeline. You’ll help enable our business with key insights from how our customers engage with us and establish confidence in our data and processes that allow our GTM teams to serve our customers in the best way possible.
Note: This is a remote, 6 month Contractor role
What success from this role looks like:
Significant reduction of friction in our customer buying/sales processes
Reliable ownership of campaign intake and execution process
Clarity and understanding of operational processes that bring alignment to sales, marketing and customer success teams
Confidence in the quality and accuracy of our data
Provide proactive guidance and strategic input to our sales and marketing partners
How you'll make an impact:
Develop and execute integrated digital journeys across priority segments in partnership with go-to-market teams (events, growth, sales)
Scale existing campaign execution processes and define new methods and tools to remove friction
Document operations processes and strategies, train cross-functional teams, and enable the adoption of optimized processes across the business
Qualification
Advanced user of Excel or Google SheetsMarketo CertifiedSalesforce CertifiedOutreach CertifiedJS/HTML/CSS editing
Required
3-5 years of marketing operations experience
2 years of working experience with Marketo and Salesforce
Strong digital acumen and understanding of customer intent journeys
Demonstrated approach to documentation and cross-functional adoption of operational processes
Strong knowledge of intent scoring and lead lifecycle operations
Proficiency in data governance and data hygiene
Working knowledge of Google Analytics and Google Tag Manager