Capitaltg Scrum Master role supporting a mission-critical identity and access management program for USCIS. Facilitate Agile ceremonies and coordinate activities across multiple delivery teams to ensure successful delivery outcomes.
Responsibilities
CTG is seeking a Scrum Master to support a mission-critical identity and access management program serving U.S. Citizenship and Immigration Services (USCIS). This program serves as the identity backbone of USCIS, managing how every employee, contractor, and partner agency logs in, what they can access, and how those credentials are managed and protected.
Serve as Scrum Master for Agile software development teams operating in two-week sprint cycles
Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
Partner with product owners, business analysts, engineers, QA, DevOps, and program leadership to support successful delivery outcomes
Analyze user and stakeholder needs to help identify functional and non-functional requirements
Coordinate activities across multiple delivery teams and shared program resources
Track sprint progress, team performance, and delivery metrics while identifying opportunities for continuous improvement
Remove impediments and help teams maintain focus, productivity, and momentum
Support user acceptance testing (UAT), training, and production deployment activities
Identify, communicate, and help mitigate project risks and delivery challenges
Facilitate stakeholder discussions, workshops, interviews, and working sessions
Mentor and support junior team members while contributing to a collaborative Agile culture
Qualification
OrganizedPassionate about Agile methodologiesBachelor's degree in BusinessCertified Scrum Master (CSM)PMPFull Time Employee BenefitsCompetitive Compensation Package
Required
A servant leader who enjoys helping teams collaborate, deliver value, and continuously improve
Skilled at facilitating conversations and building alignment across technical and non-technical stakeholders
Comfortable managing competing priorities within complex, enterprise-scale environments
Organized, proactive, and solutions-oriented when addressing delivery challenges
An effective communicator who can adapt messaging for a variety of audiences
Passionate about Agile methodologies, team development, and mission-driven work
Able to navigate ambiguity while maintaining focus on delivery objectives and customer outcomes
Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
8+ years of professional experience supporting software development, project delivery, or Agile programs
Experience serving as a Scrum Master on Agile software development projects
Strong understanding of Agile methodologies, Scrum principles, and software delivery lifecycles
Experience facilitating group discussions, workshops, interviews, and training sessions
Preferred
Certified Scrum Master (CSM), PMI-ACP, CSP, SAFe, or similar Agile certification
PMP, Lean, Six Sigma, or other project management certifications
Experience supporting Identity and Access Management (IAM), authentication, authorization, or SSO platforms
Experience supporting federal government agencies
We are committed to offering a competitive salary for this position, with an estimated range of $110k–$140k annually. Please note that this range is intended to provide a general idea of what to expect. The final offer may vary based on experience, skills, and other factors.
Full Time Employee Benefits
Remote Work (Hybrid roles will be specified in the job post)
