Senior Staff Operations Manager, Applied Data & Insights at Squarespace · LumiJobs

Responsibilities

Set and manage ADI's planning and reporting cadences, both internal (leadership meetings, All Hands, offsites) and company-facing (QBRs, MBRs, WBRs, annual planning), including all associated artifacts.
Codify the ADI operating model (engagement models, decision rights, and standard operating procedures) across teams and standardize practices where relevant.
Partner with the ADI Leadership Team to identify, prioritize, and resource critical projects through bi-annual planning cycles; drive alignment on prioritization, support preparation for executive reviews, and ensure communication is clear and consistent throughout.
Partner with Finance and People on headcount planning, budget management, hiring consistency, org design, onboarding, and review cycles across ADI teams; foster strong relationships and facilitate collaboration across Finance, Marketing, Product, Engineering, and other departments.
Partner with Data Product Manager and other leaders to support vendor and tooling governance for the organization, including evaluation, contracting, and lifecycle management of data and analytics tools.
Partner with the ADI Technical Program Manager (TPM) and connect with Operations Managers across the company to share best practices and drive consistency.
10+ years in business operations, strategy, or consulting, ideally at a SaaS or technology company; Chief-of-Staff experience is a plus.
Experience supporting a data, analytics, data science, or product organization is strongly preferred. Experience supporting growth or growth marketing organizations in a technology company, with an understanding of how those teams use data, measurement, and experimentation to drive business outcomes, is a plus.
Proven track record of building and improving processes and programs from the ground up, bringing consistency and structure to environments that need it.
Exceptional communication skills, with the ability to translate between technical and business audiences and build executive-ready presentations.
Proven track record of stakeholder management, successfully aligning cross-functional teams and senior leadership around core business objectives.
Proficiency in enterprise AI tools (e.g., ChatGPT, Gemini, Claude, Glean, Cursor) and experience integrating such tools into your daily workflows to automate tasks, optimize processes, and accelerate project delivery.

Senior Staff Operations Manager, Applied Data & Insights

Responsibilities

Qualification

Required

Benefits

Company

Squarespace

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