Customer Success Engineer, Federal at Cribl · LumiJobs

Qualification

GovCloud or FEDRAMP ExperienceCustomers firstDirect experience with ObservabilityLocal to the greater Washington DIn addition to base salaryIn addition to a competitive salaryBase Salary Range$110Bring Your Whole SelfDiversity drives innovation

Required

GovCloud or FEDRAMP Experience
Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy.
Customer facing presentation history in program reviews or similar events
Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle
Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes
Quick learner with good technical and problem-solving skills
Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.)
Solid technical understanding of managing customers through Customer Success Platforms such as GainSight
Working knowledge of major cloud providers (AWS, Azure, GCP)
Must be able to obtain a US Security Clearance
Local to the greater Washington D.C. area

Preferred

The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.
In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.
In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.
Base Salary Range
$110,000—$180,000 USD
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

Customer Success Engineer, Federal

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Cribl

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