Zocdoc’s most important asset is our people. As a CRM Marketing Manager you’ll play a meaningful role in making sure we build interesting and effective campaigns that engage patients and ultimately drive sessions and rebookings. The role will play an integral part in driving revenue and patient loyalty via CRM channels. If you’re ready to help us transform healthcare, we want to hear from you!

You’ll enjoy this role if you...

Have a passion for technology and improving patients’ lives

Enjoy using data and analytics

Are a strategic thinker who can seamlessly shift between high-level planning and hands-on execution

Highly organized, impeccable attention to detail, and great at prioritizing what needs to get done now, and what should wait until later

Love ideating, executing, and testing new ideas

Are action-oriented; you understand that ideas are easy, but implementation is where the magic is

Work well in a fast-paced, dynamic environment and are able to manage competing priorities

Owning end-to-end campaign development process, including list/segment creation, test setup, email development, QA, deployment and analysis

Developing, planning, executing, and optimizing CRM campaigns through rigorous, hypothesis-driven A/B or multivariate testing, using email, SMS, push notifications, and in app messages to meet business goals

Brainstorming new campaign ideas and collaborating with cross-functional teams like Engineering, Product Marketing, Product, Analytics, Design, and Brand to execute marketing campaigns and support cross-functional initiatives with no supervision

CRM Marketing Manager

Responsibilities

Benefits

Company

Zocdoc