Develop and execute comprehensive B2B communication strategies in alignment with marketing and go-to-market teams to strengthen relationships with restaurant customers, prospects, partners, and industry influencers.

Lead external storytelling around product innovation, AI developments, and industry milestones to advocate for restaurant success and solidify global market presence.

Own communications for global partnerships, integrations, and emerging business units, managing co-announcements and shared storylines with major technology platforms.

Direct proactive and reactive media relations, overseeing inbound inquiries, crisis navigation, operational resiliency, and data policy defenses to protect and enhance corporate reputation.

Manage the executive bench in partnership with brand communications by crafting talking points, speeches, bylines, and preparing leadership for high-profile industry appearances.

Establish and enforce communications governance, including approval workflows, escalation paths, messaging guardrails, and KPI reporting tied directly to business outcomes.

Director, B2B & Corporate Communications

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Opentable

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