Webfx Jr. IT Support Technician entry-level role providing help-desk support and managing team member accounts and workstations. Learn to resolve technical problems and support technical process improvements.
Responsibilities
WebFX is seeking an entry-level candidate for our IT Support team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track-record of strong academics, and is excited about all things technology and tech support. Related experience is awesome to have, but never required - we'll train you on everything you need to know.
The Qualifications: Who You Are
A Bachelor's Degree: All majors welcome!
GPA: 3.4 or above
(Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!)
Suggested Experience and Skills:
Prior experience working, in any field (for example: a part-time job, summer job, internship, etc)
Strong verbal and written communication skills
Customer service experience (in any industry)
Ability to translate technical information into simple terms
Experience in tech support or IT Help Desk-related work (a bonus!)
Tools/Technical Skills:
Qualification
You're professionalYou're a lifelong learnerFamiliarity with AI tools
Required
You're professional, dependable, and self-motivated
You take pride in your work and always strive for high-quality results
You work with urgency and enjoy getting things done
You're proactive when it comes to solving problems
You're a lifelong learner, and are always looking to stretch and grow your skills
You love thinking both creatively and analytically, and love using data to make decisions
Don't stress if you don't have every experience listed - we hire for soft skills, and believe hard skills can be trained. If the job responsibilities sound interesting, and these traits sound like you, then we want to hear from you!
Preferred
Experience in tech support or IT Help Desk-related work
