Principal Technical Business Analyst- Retail Strategy

Required

• Own the definition and documentation of project scope, drawing on sales and client artifacts, workshop findings, and your knowledge of the core product.
• Analyze client business requirements to determine the best approach to meeting each need (for example, existing functionality or a new feature).
• Analyze and document highly complex requirements, translating client needs into product requirements that include unhappy paths, edge cases, and the impact of the change on other areas of the system.
• Create and maintain requirements documentation that clearly conveys what is changing and why, from both the client and product perspectives.
• Use approved AI tools to draft, refine, and standardize requirements documentation and user stories, expediting the documentation process. Review and validate all AI-generated content for accuracy and alignment with client needs and system behavior before sharing it, and remain accountable for the quality of every deliverable.
• Direct, mentor, and review the work of business analysts on your projects, coaching them to produce requirements that are fit for both the client and the product.
• Manage the client backlog as lead project BA, maintaining a clear view of gaps, priorities, and the milestones each feature supports.
• Monitor project progress and address issues as they arise.
• Support the development team during the build phase.
• Review and approve test cases and scenarios and execute UAT to confirm solutions meet business requirements.
• Research client questions on functionality using test systems, internal AI tooling, documentation, or SMEs as needed.
• Maintain deep expertise in Toshiba systems and retail, serving as a system SME for your accounts.