Project Manager, Enterprise Operations at Charterup · LumiJobs

Responsibilities

Own end-to-end delivery of CharterUP’s largest and most complex cross-functional projects, spanning large-scale client-facing launches, systems and technology initiatives, internal process changes, regulatory rollouts, and other high-priority operational initiatives, from business case through close-out and retrospective
Lead project management for large-scale, time-critical mobilizations driven by urgent client or market disruptions, coordinating workstreams across the organization and driving execution from initial planning through deployment and closeout. Maintain and continuously improve a standing mobilization playbook that can scale to future projects.
Lead the stand-up and launch of complex client-facing projects and events, then transition ongoing, business-as-usual execution to the assigned account manager once the program is running smoothly.
Help build and refine the foundational PMO standards: project charter templates, status reporting formats, risk and issue logs, governance cadences, and project intake processes.
Develop business cases and project charters that clearly define scope, success metrics, resourcing, and timeline for new initiatives.
Hold cross-functional partners accountable to deliverables and deadlines without having formal authority over them.
Lead change management for the initiatives you run, driving adoption and managing resistance through the transition, not just tracking the project plan.
Plan and manage project schedules, dependencies, critical paths, and resourcing conflicts across multiple concurrent projects.
Identify risks early and build mitigation plans before they become issues.
Run and lead project meetings, including kickoffs, working sessions, executive steering committees, and cross-functional workstreams, driving clear decisions, owners and action items rather than status recitals.
Maintain project ledgers, trackers, RAID logs, RACI charts, and brief leadership clearly and concisely as needed.
Track project budgets against plan and flag variances early.

Project Manager, Enterprise Operations

Responsibilities

Benefits

Company

Charterup

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